Free shipping on U.S. orders $150 or more. 

FAQs

If you have questions about our Privacy Policy or Return Policy, please visit those section listed at the bottom of the webpage. For all other questions, please continue to read:

 

What is the meaning of Asa Afrique?

The word Asa comes from the Yoruba language of West Africa and means "Culture or "Fashion" depending on the context. The word Afrique is French for "Africa".  

 

How can I modify my order?

If you would like to modify or cancel your order, please contact us as soon as possible BEFORE your order has shipped at Hello@asaafrique.com. 

 

Why haven't I received an order confirmation?

Once you have completed the checkout process, you will receive an email confirmation. Please be sure that emails from Hello@AsaAfrique are not in your spam folder. To prevent this from happening, add us to your safe sender list.

 

When will my order ship and how long will it take to get to me?

Orders will be processed within 48 hours and the shipping time is 2-3 business days for domestic priority mail, 3-5 business days for priority mail express international, and 6-10 business days for priority mail international. We ship with USPS.

 

Why was my order cancelled?

Your order may be cancelled for any one of the following reasons:

a) The billing information you entered is incorrect.  Please be sure that your billing address matches with what the credit card issuer or bank have on file.

b) An item you ordered is out of stock.

 

Does Asa Afrique have a physical store location?

No, we only sell online.

 

Can I use a discount code on sale items?

No, discount codes can only be used on regular priced items.

 

Can I use more than one discount code on an order?

You can only use one discount code per order.

 

Where are your products made?

For now, all of our products are made in African countries, especially Nigeria. Please see each items product description to know the specific country it was made in.

 

Do you ship internationally?

Yes, via USPS.

 

For any other inquiries, please send an email to hello@asaafrique.com. Thank you!